Customer Quality

Ensure the quality of the finished product delivered to your customer
• Analysis of quality problems at your customer site (logistic, functional, cosmetic…)
• Root cause analysis of quality problems (production, suppliers, logistics, transport…)
• Production of client reports (8D, 5 Whys, Risk Analysis, PDCA)
• Management of stock returns and reworks
• Management of the implementation of corrective actions in your site
• Reduction of the number of defects in PPM in line with your customers objectives (quality walls, poka-yoke, Ishikawa)